LONELINESS WEEK 04 | Macro UX

11/02/21–25/03/21 (6 weeks)

📃Brief: Design a way to mitigate the effects of loneliness.

🤝Group Members: Damul Yang, Huijie Xiong (Rikkie), Maria Carolina Séves, Sue An, Yiwei Han (David).

👁‍🗨External Partner: R/GAZoha Zoya, Matt Chokshi.

Second in-depth interview

Daily Routine Interview: David was talking with interviewees and Sue was observing and taking notes (Courtesy of David).
Left: Results of the interview sheets (Made by Group); Right: Timeline of interviewees (Made by Group).
Timeline Combination: to find some commonalities (Made by Group).

The interviews did not turn out as we had expected. We found that each person’s moments of loneliness were not quite the same although basically most of them occurred in the afternoons. But we learnt that they all needed to do activities out of the house, such as shopping, going to school, etc. So a potential opportunity was born — could we increase social interaction along their pathways and better integrate them into the urban community.

Another New Idea — AR Geocaching

AR Inspiration that can encourage people to go out and interact (Made by Group).
Five different ideas about the AR expedition (Made by Group).

We explored each idea carefully and complemented each other’s strengths and weaknesses. In the end, we came up with a final solution: AR Geocaching, an obscure version of hide-and-seek social app embedded in Google Map. The audience can leave their feelings at a location while they are out and about, and people nearby will receive a message and can go to that location to interact.

AR Geocaching Flow & Concept (Made by Group).
Concept Video of AR Geocaching (Edited by David).

During the presentation, the students came up with various ideas to improve this new social app variant, such as adding more features like comments, collages, etc. It made me think, “Isn’t this just another redesign of a social app? Is it really very different from Instagram and Facebook? Can this really ease the loneliness of young people? Many uncontrollable factors are likely to harm users (such as malicious comments, and over-reliance on technology). With two more weeks left we decided to re-adjust the design idea.

Reflection

There is a Chinese proverb that says it is better to teach someone to fish than to give them a fish.

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